pre-sale service
1. Introduce the detailed features and applications of the product to customers.
2. Choose economical and practical machines for customers.
3. Provide operating data of related machines.
4. Provide audition means for customers.
5. Flow chart and factory design layout.
Sales service
1. Recommend the engineering conditions required for machine installation.
2. Communicate with customers about the progress of machine manufacturing in a timely manner.
3. Project planning and design services.
After-sales service
1. Equipment maintenance and operation training.
2. Install and commission the device until everything is in order.
3. One-year warranty, long-term maintenance services and spare parts are provided.
4. Provide technical support for customers to develop new products.
5. Engineers can service machinery overseas.
FAQ
Q1: Is your company a factory or a trading company?
A: Our company is a factory in Henan province with an export license, and we are specialized in export business for more than 20 years.
Q2. What is your main business?
A: Zhengzhou Jinghua is committed to starch processing machines. Starch processing line machines, such as: tapioca starch line, tapioca flour line, potato starch line, sweet potato line, wheat starch, sago line, gary line
Q3. Can you customize products according to our requirements?
A: Yes, we have a professional technical department, which can customize products according to your requirements
Q4: Can your products be assured?
A: Our machines all have CE certificates from SGS, TUV.
Q5: If we show you our factory layout, can you help us design the whole process line?
A: Yes, our experienced engineers and technicians can help you arrange the layout and installation of the entire process line according to your actual situation;
Q6: If we have samples of new products, can you help us analyze and design the machine?
A: Yes, our technical department can help you analyze, design and test your new products.
